University Rec Rentals

Legal

Terms & Conditions

These Terms & Conditions govern your access to and use of University Rec Rentals and its services. Please read them carefully before using our platform.

Renterval LLC ( Operating as University Rec Rentals)Last updated
Applies to:
  • University Rec Rentals Services
  • Colleges & Universities
  • Worldwide

1. Agreement to terms

These Terms & Conditions ("Terms") form a binding agreement between you (or the legal entity you represent, "Customer", "you") and Renterval LLC, a Delaware limited liability company operating as University Rec Rentals ("University Rec Rentals", "we", "us"). By creating an account, accessing universityrecrentals.com, or using any University Rec Rentals product, you agree to these Terms, our Privacy Policy, and any policies referenced from them.

If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company. If you do not have that authority, do not create an account.

Heads up: Section 16 contains a binding arbitration clause and class-action waiver that affect how disputes are resolved. Read it carefully.

2. Definitions

For purposes of these Terms:

  • "University Rec Rentals," "we," "us," or "our" refers to University Rec Rentals and its service providers.
  • "Services" refers to the University Rec Rentals platform, website, features, and related services.
  • "Customer" refers to the institution, organization, or entity that subscribes to or uses the Services.
  • "User" refers to an individual authorized by a Customer to access the Services.
  • "Customer Data" refers to information submitted, stored, or processed through the Services on behalf of the Customer.
  • "Content" refers to text, files, images, information, and other materials submitted through the Services.

3. Account & Eligibility

You must be at least 18 years old and legally capable of entering into a contract to use University Rec Rentals. You must provide accurate, current information when creating an account and keep your credentials secure. You are responsible for all activity under your account, including activity by employees and team members you invite.

You may not create an account if you are subject to U.S. trade sanctions or located in a country embargoed by the U.S. government, or if you have previously been suspended from University Rec Rentals for a violation of these Terms.

4. Free & Paid Plans

University Rec Rentals may offer free, trial, or paid services depending on the applicable service arrangement.

Features, usage limits, availability, and other conditions may vary between plans. Any applicable plan terms will be communicated to the Customer before or during enrollment.

University Rec Rentals may modify available plans or features from time to time, subject to applicable agreements and notice requirements.

5. Billing & Payment

  • Subscription term — month-to-month for self-serve plans; the term specified in the Order Form for Enterprise plans. Subscriptions auto-renew unless cancelled before the next billing cycle begins.
  • Payment — fees are charged automatically to the payment method on file via Stripe. You must keep a valid payment method on file at all times.
  • Setup fees — the one-time setup & training fee shown on the pricing page is non-refundable and is required to activate paid bookings on pricing plans.
  • Taxes — fees are exclusive of taxes, levies, or duties imposed by taxing authorities. You are responsible for any such taxes other than University Rec Rentals' net income taxes.
  • Late payments — overdue amounts may accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower. University Rec Rentals may suspend the Service for non-payment after written notice.
  • Refunds — except where required by law, all fees are non-refundable. We do not provide refunds or credits for partial months, downgrades, or unused features.
  • Price changes — we may change subscription pricing at the next renewal with at least 30 days' notice. If you don't agree to a price change, you may cancel before the new rate takes effect.

6. License & Restrictions

Subject to these Terms, University Rec Rentals grants authorized Customers and Users a limited, non-exclusive, non-transferable right to access and use the Services for their intended business or institutional purposes.

You may not:

  • Copy, modify, or reproduce the Services.
  • Reverse engineer or attempt to extract source code.
  • Resell, sublicense, or commercially exploit the Services without authorization.
  • Circumvent security or access controls.
  • Use the Services to develop a competing service.
  • Access the Services through unauthorized methods.

7. Customer Data & Ownership

As between you and University Rec Rentals, you retain all right, title, and interest in your Customer Data. You grant University Rec Rentals a worldwide, non-exclusive license to host, copy, transmit, display, and process Customer Data solely as necessary to provide and improve the Service, including technical operations like backups and disaster recovery.

You are responsible for the accuracy, quality, and legality of Customer Data and for obtaining all consents and rights necessary for University Rec Rentals to process it. Where Customer Data includes personal data of Renters or others, you act as the data controller and University Rec Rentals acts as the data processor under our Data Processing Addendum.

University Rec Rentals will not use Customer Data to train machine-learning models, sell it to third parties, or use it for advertising. We may use anonymized, aggregated metrics for product improvement, security, and benchmarking.

8. Acceptable Use

You will not use the Service to:

  • Violate any law, regulation, or third-party right (including intellectual property and privacy rights).
  • Send spam, phishing emails, or unsolicited bulk communications via University Rec Rentals' email or SMS features.
  • Upload malware, viruses, or any content designed to harm or disrupt systems.
  • Probe, scan, or test the vulnerability of the Service except under our coordinated disclosure program.
  • Interfere with the proper operation of the Service or the experience of other customers.
  • Use the Service to rent items that are illegal in the jurisdiction where the Renter is located.
  • Engage in fraudulent transactions, money laundering, or sanctions evasion.

For the full list of prohibited technical activities, see the Technical Abuse Policy. For the copyright takedown procedure, see the DMCA Abuse Policy.

9. Third-Party Services & Integrations

The Service integrates with third-party tools including Stripe, Square, PayPal, Braintree, Google (Calendar, OAuth, Ads, Analytics), Shopify, WooCommerce, WordPress, Squarespace, QuickBooks, Zapier, HeldSway, and others. Your use of those tools is governed by their own terms and privacy policies. University Rec Rentals is not responsible for third-party services and their availability, accuracy, or behavior.

If you connect a payment processor, your relationship with that processor (e.g. Stripe Services Agreement) is between you and the processor. University Rec Rentals does not hold funds or act as a financial institution.

When you connect the HeldSway affiliate integration, order and conversion event data from your store including booking amounts and referral source attribution is shared with HeldSway, Inc. to enable affiliate commission tracking. By enabling this integration you agree to HeldSway's terms of service and acknowledge that HeldSway will process your Renters' conversion data under HeldSway's own privacy policy.

10. Intellectual Property

University Rec Rentals and its licensors retain all right, title, and interest in the Service, including all software, design, content, trademarks, and Documentation. Nothing in these Terms transfers any University Rec Rentals intellectual property to you. Your only rights in the Service are those expressly granted in §6.

If you submit feedback, suggestions, or feature requests, you grant University Rec Rentals a perpetual, irrevocable, royalty-free license to use that feedback in any way without obligation to you.

11. Confidentiality

"Confidential Information" means any non-public information disclosed by one party to the other that is identified as confidential or that should reasonably be understood to be confidential. Each party will protect the other's confidential information with the same care it uses for its own (and at minimum reasonable care), and will not disclose it to third parties or use it for any purpose other than performing under these Terms.

Confidential Information does not include information that is publicly known, was already in the recipient's possession without obligation of confidentiality, was independently developed without use of the disclosing party's information, or is rightfully received from a third party without restriction.

12. Term & Termination

These Terms remain in effect while you have an active account. Either party may terminate for material breach if the other party fails to cure the breach within 30 days of written notice. University Rec Rentals may suspend or terminate immediately for: non-payment after notice, suspected fraud or abuse, security threats to the Service, or compliance with legal process.

You may cancel your subscription at any time from your account settings. Upon termination:

  • Your access to the Service ends.
  • You may export Customer Data for up to 30 days following termination using the in-app export tool.
  • University Rec Rentals will delete or anonymize Customer Data per the retention schedule in our Privacy Policy.
  • Sections that by their nature should survive termination (IP, confidentiality, liability, disputes) will survive.

13. Disclaimers & Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNIVERSITY REC RENTALS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA WILL BE COMPLETELY SECURE OR NOT LOST OR ALTERED.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY. UNIVERSITY REC RENTALS' TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO UNIVERSITY REC RENTALS IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

The limitations in this section do not apply to (i) breaches of confidentiality, (ii) indemnification obligations, (iii) infringement of intellectual property rights, or (iv) liability that cannot be limited under applicable law.

15. Indemnification

You will defend, indemnify, and hold harmless University Rec Rentals, its affiliates, and their officers, employees, and agents from any third-party claim, demand, or proceeding arising out of (i) your use of the Service in violation of these Terms or applicable law, (ii) your Customer Data, (iii) your business activity (including disputes with Renters), or (iv) your violation of any third-party right.

University Rec Rentals will defend you against any third-party claim that the Service, when used as authorized, infringes a U.S. intellectual property right, and will pay damages finally awarded by a court or agreed in settlement. Our indemnity does not apply to claims arising from your unauthorized modifications, combinations with non-University Rec Rentals products, or use after we notify you to discontinue.

16. Dispute Resolution & Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-laws principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution. Before filing a claim, the parties will attempt to resolve any dispute by sending written notice to info@universityrecrentals.com and conferring in good faith for at least 30 days.

Binding arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered by JAMS under its Streamlined Arbitration Rules. The arbitration will take place in San Jose, California, and judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. Disputes will be brought in your or University Rec Rentals' individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

Equitable relief. Either party may seek injunctive or other equitable relief in court for misuse of intellectual property, confidentiality breaches, or violations of §6 or §8.

17. General Provisions

  • Entire agreement. These Terms (together with any Order Form, the Privacy Policy, the DPA, and the policies linked from them) are the entire agreement between you and University Rec Rentals and supersede prior agreements.
  • Order of precedence. If there's a conflict, an executed Enterprise Order Form takes precedence over these Terms, which take precedence over linked policies.
  • Modifications. We may update these Terms from time to time. Material changes will be announced by email or in-product notice with at least 30 days' notice. Continued use after the effective date is acceptance.
  • Assignment. You may not assign these Terms without our prior written consent. University Rec Rentals may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Force majeure. Neither party is liable for failures caused by events beyond its reasonable control (acts of God, war, government action, internet outages, etc.).
  • No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.
  • Severability. If a provision is found unenforceable, the remainder of these Terms remains in effect.
  • Notices. Notices to University Rec Rentals must be sent to info@universityrecrentals.com. Notices to you may be sent by email to the address on your account or by in-product notification.
  • Independent contractors. The parties are independent contractors. Nothing creates a partnership, joint venture, or employment relationship.

18. Contact Us

Have questions about these Terms?

Contact University Rec Rentals for questions regarding these Terms & Conditions, account use, or our Services.

Thanks for choosing University Rec Rentals.